SKU: 2000005616648
In Stock (38 available)
Would you like me to show you the cleanest setup (e.g. Option 5 or Sentry) that fits your case — just to see production errors like Supabase failures on your phone
Shipping
Thank you for shopping with Mokola! We’re committed to delivering your iPhones, laptops, and gadgets safely, quickly, and affordably — no matter where you are in Ghana. Please read our shipping policy below to understand how we process and deliver your orders. 📦 1. Order Processing All orders are processed within 24 hours after payment confirmation. Orders placed before 12 PM are eligible for same-day processing. You’ll receive a confirmation email or SMS once your order has been received and when it ships. If there’s any delay or stock issue, our support team will contact you immediately. 🚛 2. Delivery Timeline Accra & Tema: 1–2 business days Other Regions (Ghana-wide): 2–4 business days Pre-ordered or high-demand products: up to 7 business days Delivery times may vary slightly during holidays or promotional sales. 💰 3. Shipping Fees Shipping costs are calculated at checkout based on your location and order weight. Free delivery may be available for specific promotions or orders above a set amount. Any additional fees (e.g., rural delivery surcharges) will be clearly shown before you confirm your order. 🧾 4. Order Tracking Once your order ships, you’ll receive: A tracking link (via SMS or email) The courier name and estimated delivery date You can track your package anytime until it arrives at your door. 🏠 5. Delivery Policy Deliveries are made to the address you provide during checkout. Please ensure your phone number and address are accurate to avoid delays. If you miss your delivery, the courier may contact you to reschedule. ⚠️ 6. Delays & Exceptions While we strive to meet all estimated timelines, delays can occur due to: Weather conditions Courier network issues National holidays or unforeseen events If your order is delayed, we’ll keep you updated via email or phone. 📦 7. Damaged or Missing Items If your package arrives damaged or with missing items: Notify us immediately at 📧 support@mokola.com within 24 hours of delivery. Include photos of the packaging and items. Our team will investigate and resolve the issue promptly (replacement or refund). 🌍 8. International Shipping Currently, Mokola ships within Ghana only. International shipping options will be introduced soon stay tuned for updates!
Read moreReturns & Refunds
At Mokola, your satisfaction is our top priority. We want you to enjoy a smooth, worry-free shopping experience. Please review our refund policy below to understand how refunds and returns work. 🔁 1. Eligibility for Refunds You may request a refund or exchange within 7 days of receiving your order if: The item is unused, unopened, and in its original packaging. The item is defective, damaged, or incorrect upon delivery. You can provide proof of purchase (receipt or order confirmation). 🚫 2. Non-Refundable Items We do not accept returns or refunds for: Opened accessories (earphones, cables, chargers, screen protectors) Software or digital downloads Items damaged by improper handling or unauthorized repair Items purchased on clearance or final sale 🔍 3. Inspection Process Once we receive your returned item: It will be inspected to confirm eligibility. If approved, your refund will be processed within 5–7 business days. Refunds are issued to your original payment method (Mobile Money, Card, or Bank Transfer). If your return is rejected (e.g., signs of use or missing parts), we’ll notify you and send the item back. 💳 4. How to Request a Refund To start a refund or exchange: Contact our support team at 📧 support@mokola.com within 7 days of delivery. Provide your order number, product name, and reason for return. Our team will review your request and guide you through the next steps. 🚚 5. Return Shipping Customers are responsible for return shipping costs, except in cases of defective or incorrect items. If we sent the wrong product, we’ll arrange a free pickup or replacement. ⚠️ 6. Late or Missing Refunds If you haven’t received your refund after 7 business days: Check your bank or Mobile Money account again. Contact your payment provider it may take time before your refund is officially posted. If the issue persists, contact us at support@mokola.com
Read morePlease keep all payment records and transaction receipts for your records. These may be required for order verification and dispute mediation.
Would you like me to show you the cleanest setup (e.g. Option 5 or Sentry) that fits your case — just to see production errors like Supabase failures on your phone
